Refund and Return Policy

At Glowing-Lark Store, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a refund and return policy as outlined below.

1. Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

2. Return Process
To initiate a return, please follow these steps:

  1. Contact our customer service team at [insert contact email] to request a return authorization.
  2. Once approved, securely package the item and include your order number.
  3. Ship the item back to the address provided by our customer service team.

3. Refunds
Upon receiving your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

4. Non-Refundable Items
Some items are non-refundable, including:

  • Gift cards
  • Downloadable digital products

5. Exchanges
If you need to exchange an item for the same item, please contact us at [insert contact email].

6. Shipping Costs
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.